Help Center

The CDMS Learning Portal is a Learning Management System (LMS) designed for our clients to complete required Environmental, Health and Safety (EH&S) trainings mandated by various California state regulations and laws. This comprehensive platform allows organizations to manage, track, and deliver online training courses to their employees efficiently. The portal offers features such as user management, progress tracking, certificate generation, and reporting capabilities to ensure compliance with regulatory requirements.

To access the CDMS Learning Portal, you’ll receive an email containing a login link, username, and password after your organization has purchased the training. Click on the provided link to reach the login page, where you can enter your credentials. We strongly recommend changing your password upon first login for security purposes.

If you encounter any issues accessing the portal, please contact our administrative support team at adminassistant@cdms.com for assistance.

The CDMS Learning Portal is a web-based platform that works on most modern web browsers. To ensure the best experience:

• Use an up-to-date version of Chrome, Firefox, Safari, or Edge.
• Ensure a stable internet connection.
• Enable JavaScript and cookies in your browser settings.
• Have a PDF reader installed to view and print certificates.
• Ensure your device’s audio is working for video lessons.

If you or your employees encounter any technical issues, please contact our administrative support team at adminassistant@cdms.com for troubleshooting assistance.

If an employee forgets their password, it can reset it by following these steps:

By accessing the Reset Password page.

1. Go to the Reset Password page.
2. Enter your email address and click “Reset Password”.
3. Check your email for a password reset link.
4. Click the link.
5. Introduce a new password.
6. Click “Save Password”.

By requesting to the Group Leader of your organization.

As a Group Leader, you can also initiate a password reset for an employee from the Group Management page.

1. Go to the Group Management page.
2. Locate the employee in the user list.
3. Check the box next to their name.
4. Click the “Send password reset” button and click on “Send password reset” button again to confirm the action. This process will send an email to the employee with a password reset link. The employee should check their email for a password reset link, click the link, introduce a new password and click “Save Password”.

If any issues arise during this process, please contact our administrative support team at adminassistant@cdms.com for assistance.

If a Group Leader forgets their password, it can reset it by following these steps:

1. Go to the Reset Password page.
2. Enter your email address and click “Reset Password”.
3. Check your email for a password reset link.
4. Click the link.
5. Introduce a new password.
6. Click “Save Password”.

If any issues arise during this process, please contact our administrative support team at adminassistant@cdms.com for assistance.

The CDMS Learning Portal offers various EH&S training courses, including but not limited to DOT (Department of Transportation), Workplace Violence Prevention Program (WVPP), Hazardous Waste Handler, Hazardous Material Right To Know trainings. The available courses are designed to meet specific regulatory requirements in California. Each training consists of video lessons, intermediate quizzes, and a final exam.

You can visit this page to see the list of trainings published on the CDMS Learning Portal.

For a complete list of available courses or to inquire about custom training options, please reach out to our administrative support team at adminassistant@cdms.com.

As a Group Leader, you have several options to enroll employees in training courses, through the Group Management page:

• Manual enrollment: Add users individually through the “Add One” option or multiple users via the “Add Multiple” option in the Group Management page.
• CSV file upload: For large groups, you can use the “Upload Users” feature to add multiple users at once using a properly formatted CSV file.
• Self-enrollment: Provide employees with a unique enrollment link that allows them to register themselves.

If you need assistance with any of these methods, our administrative support team is available at adminassistant@cdms.com.

Employees complete their training by following these steps:

1. Log in to the CDMS Learning Portal using their provided credentials.
2. Access the assigned training course.
3. Watch all video lessons in sequence.
4. Complete any intermediate quizzes.
5. Take and pass the final exam with a score of at least 80%.
6. Download or print their completion certificate. The portal tracks progress automatically, allowing users to resume where they left off if they need to complete the training in multiple sessions.

The CDMS Learning Portal provides robust reporting features for Group Leaders to track employee progress. To access these reports:

1. Go to the Group Management page.
2. Click on the “Reports” button.
3. Choose either “Training” or “Progress” reports. The “Training” report gives an overview of all users’ progress across selected courses, while the “Progress” report allows you to view detailed progress for individual users, including completed sections of each course.

If you need help interpreting these reports, please contact our administrative support team at adminassistant@cdms.com.

The passing score for the final exam is 80% or higher. Employees can retake the exam as many times as necessary to achieve a passing score. After each attempt, the system will provide feedback on which questions were answered correctly or incorrectly, allowing users to focus on areas that need improvement before their next attempt.

As a Group Leader, you can download completion certificates for all employees who have successfully finished their training:

1. Go to the Group Management page.
2. Scroll down and click the “Download Certificate” button.
3. Select “Training Certificates” and choose the specific training course.
4. Click “Generate Certificates.”
5. Wait for the email notification that the certificates are ready for download.
6. Click the provided link and download the ZIP file containing all certificates in PDF format.

If you encounter any issues with this process, please contact our administrative support team at adminassistant@cdms.com for assistance.

While the CDMS Learning Portal offers standardized training courses to be purchased online, to meet general regulatory requirements, organizations need customized content for their facilities.

Please contact us to get a web-based training tailored to your facility.

Typically, employees have access to their assigned training courses for one year from the date of enrollment. This allows sufficient time for completion and review of the material. If you need to extend access for any reason, please contact our administrative support team at adminassistant@cdms.com to discuss your options.

If an employee leaves your organization, you should remove them from the CDMS Learning Portal to free up the training seat for a new employee. To do this:

1. Go to the Group Management page.
2. Locate the employee in the user list.
3. Check the box next to their name.
4. Click the “Remove User” button and confirm the action. This process will free up a seat in your organization’s allocation, allowing you to add a new employee as needed.

If you need to purchase additional training seats for your organization, please contact us to discuss your options.

Yes, the CDMS Learning Portal is designed to be responsive and accessible on various devices, including smartphones and tablets. Employees can log in and complete their training on any device with an internet connection. However, for the best experience, we recommend using a desktop or laptop computer, especially for watching video content and taking quizzes or exams.

The frequency of retraining depends on specific regulatory requirements. Generally, many EH&S trainings require annual refresher courses. If you need assistance in determining how often employees should retake any specific training, please contact us. Our skilled team of EH&S specialists is ready to assist you.

If you need guidance on setting up a retraining program, please reach out to our administrative support team at adminassistant@cdms.com.

We understand that organizations want to ensure the training content meets their needs before making a purchase.

We can provide detailed course outlines and sample content upon request. To inquire about course content or request a demo, please contact us.

To ensure timely completion of required training:

• Regularly review progress reports in the Group Management page.
• Set internal deadlines for course completion.
• Send reminder emails to employees who haven’t completed their training.
• Consider implementing a company policy that ties training completion to performance reviews or other incentives.

The CDMS Learning Portal provides the tools to track progress, but it’s up to your organization to enforce completion. If you need advice on best practices for ensuring compliance, our administrative support team is available at adminassistant@cdms.com.

We value your feedback and are always looking to improve our training courses and the CDMS Learning Portal. To provide feedback or suggest improvements you can send an email to our administrative support team at adminassistant@cdms.com.